Order Status

Thanks for your order!

Most orders are processed and shipped within 24-48 hours. You will be notified by email from the shipper (US Postal or Fedex) with a tracking number for your package, after it leaves our facility.

Occasionally, we are out of stock on an item and this will delay the order's shipment for up to 12-28 days, depending upon the vendor's delivery to us.

Our complete contact information can be found on the Contact Us page. Our customer care department is available Mon-Fri 9AM-6PM Pacific Time at 707-476-0106 or email orders@twistedclinic.com for order status information. Please provide your name, valid email address and your order number so that we can research and respond to your inquiry promptly.